Parts Support

Reliable production depends on minimising interruptions to workflow. Mazak’s ongoing investment in spare parts availability helps ensure a quick response to unexpected requirements, helping to keep your operation running efficiently.

Mazak maintains a wide range of spare parts and consumables to support customer needs. Parts are stored in an automated storage system. QR code identification helps improve accuracy and efficiency.
A dedicated customer service team supports the Parts Department, helping to ensure efficient order processing.

Mazak also has access to international stock through the World Parts Centre, which operates 24 hours a day, 7 days a week, helping to ensure parts availability worldwide.
The World Parts Centre supports a wide range of machines, from earlier models to the latest systems.

The EPC, located in Leuven, Belgium, is a fully automated warehouse which has recently increased its capacity from 2,700m² to 5,528m².

This state-of-the-art facility boasts the capability to ship over 20,000 parts every month, with 97% of orders shipped out on the same day if ordered within the guidelines, 365 days a year.

Whether you require a replacement part or wish to replenish consumable stock, Mazak’s customer support team can assist. To place an order, please use the Enquiry form.